The incident affecting the US environment has been resolved, and service has remained stable following our remediation efforts. We have completed our monitoring period and are not seeing any ongoing issues related to this incident.
Thank you for your patience while we investigated and resolved this matter.
Posted Oct 13, 2026 - 17:44 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 13, 2026 - 16:34 UTC
Monitoring
Service performance in the US environment has returned to normal, and we believe the issue is resolved. We will continue to closely monitor the environment to ensure ongoing stability. Thank you for your patience while we investigated and addressed this issue.
Posted Oct 13, 2026 - 16:29 UTC
Update
We are seeing improvements in service performance within the US environment. Our team continues to closely monitor the situation and investigate the underlying cause. We will provide additional updates as more information becomes available.
Posted Oct 13, 2026 - 16:18 UTC
Investigating
We are currently investigating reports of issues affecting the US environment. Users may experience degraded performance or intermittent service disruptions. Our team is actively working to identify the cause and will provide updates as more information becomes available.
Posted Oct 13, 2026 - 15:34 UTC
This incident affected: Noah ES Core Services (Authentication Service (IdP), Noah ES Client, Noah ES Portal).